Cincinnati Group FAQs
Group minimums vary by performance, but generally groups are of 10 or more. See show pages for specific minimums.
Yes! Groups enjoy discount tickets to most performances. Discounts vary by performance and generally range between 10 and 20% off per ticket. Call 513.369.4363 for more info.
Yes, one of the great benefits of group sales is that you don’t have to pay the normal online ticketing fees you would if you purchased elsewhere. While there is still a small facility & groups fee per ticket, you’ll add to your overall savings by booking a group.
Many performances do offer a special rate to student and senior groups. Please call or email your group sales manager at 513.369.4363 to discuss the various options available to your group.
While group tickets are non-refundable once purchased, we may be able to exchange your tickets for a different night based upon availability*. Please contact your group sales managers for more details.
*Price increases may apply
If a show is cancelled due to unforeseen events, your group will be given the option of switching performances to attend a different night or you may have a full refund issued to you.
Groups can book their seats in advance of the general public. Group sales generally start in mid May, but you can call and have your name placed on our priority list starting the day of our season announcement!
The Aronoff Center is located within a short walk of many great restaurants in Downtown Cincinnati. The following websites will give you some guidance on where to go.
Each of our productions is unique and the age appropriateness varies by production. Please see the individual show pages for recommendations, check out our Family Guide. or contact your group sales manager to discuss the show content.
Group clients may reserve their tickets in advance and will be invoiced for their seats to allow you time to collect funds from your group members. Your group sales manager can give you more details on the payment options upon reservation.
Not a problem! You are more then welcome to adjust your group numbers as needed up until the agreed upon final payment date.
No problem again! If you need more tickets than reserved, contact us as soon as possible and we will add additional seats to the order. We’ll do our best to get them as close as possible to the rest of your group, but sometimes availability prevents us from doing so.
Not at all. As long as you have met the group minimum of tickets, your group may spread out throughout the theatres various pricing levels. Some group members will love the close up experience, while others love a nice mid balcony view. No matter where you sit though, you’ll be sure and have a wonderful time.
No need to trouble yourselves with a trip down to the office. We will mail you your tickets or leave them at will call at no additional charge. Feel free though to pop in and say hi anytime you are downtown!
The office is located in the Administrative offices in the Aronoff Center. Enter the Building on 7th Street ( between Walnut Street and Main Street). We are located on the 3rd floor.
This is a scary feeling, but take a deep breath and relax because we can re-print your tickets for you. If you have lost your seats or they have been stolen, we can reprint them and leave them for you at will call the night of the show. The old tickets will be voided out to ensure no one else uses your ticket to see the show.
Run times vary per performance. Generally shows run about 2hr and 30min including intermission. Please see the individual show page for exact run times.
While we would all love to have seats in the first few rows, it isn’t always possible due to our many season ticket holders. Rest assured though, that your seats will be the very best available at the time of reservation.