Cincinnati

Cincinnati Hamilton Ticket FAQ



Tickets go on sale Friday, November 16 at 9am.

Online is the fastest way to purchase tickets. The Cincinnati Arts Association website, CincinnatiArts.org, is the only official website selling single tickets for HAMILTON performances at the Aronoff Center. Any other website selling tickets to HAMILTON will be a broker or reseller and will charge you more than regular ticket prices. We cannot guarantee that tickets purchased through a ticket broker or reseller are valid, and therefore the Aronoff Center Ticket Office cannot assist guests who purchase through brokers if there are any problems with tickets.

Process for buying online:

  • ●  Visit CincinnatiArts.org/Hamilton on a computer, tablet, or smartphone on Friday, November 16, before 8:59 AM.
  • ●  You will enter the virtual waiting room.
  • ●  At 9am, everyone who is in the waiting room will be randomly assigned a place in the queue.
  • ●  After 9am, new people entering the waiting room will be added at the end of the queue.
  • ●  If you are still in the queue when inventory is scarce and/or tickets sell out, you will be notified with a message on your screen.


Please have your Cincinnati Arts Association account information handy. If you don't already have an account and password, set this up before November 16 to save time when the tickets go on sale. This information will help you log in quickly so you can order your HAMILTON tickets. If you need to create an account, please visit CincinnatiArts.org/login.

Now, buy tickets! Once you reach the buying page, you have 8 minutes to complete your purchase. You cannot select specific seats on an interactive map, but you will be able to choose from seating areas and prices. You are allowed four (4) tickets per household and all sales are final. Review and confirm your performance date and time before you purchase; there are no refunds or exchanges.

In-person sales.  Ticket availability at the box office will be limited. Visit the Aronoff Center Ticket Office to purchase HAMILTON tickets in person at 650 Walnut Street, downtown Cincinnati. The line at the Aronoff Center will open at 7:30am at the entrance located at the corner of 7th and Walnut Streets.  Guests in line will be issued a numbered wristband, distributed in order, beginning at 7:30am.  Guests will then proceed through a security check, and will be allowed to wait in the Aronoff lobby or in the Procter & Gamble Hall.  Ticket Office sales will begin at 9am, with a very limited number of tickets. No camping out is permitted outside the Aronoff Center prior to the on sale.

If any guest leaves the Aronoff Center while waiting in line they lose their place. Concessions will be available for purchase. Numbered groups will be called in order at regular intervals to make their purchases at the ticket office windows.

Phone sales.  Tickets will not be available by phone on November 16th.

Be prepared with several choices of performance dates, times, and prices, just in case your first choice sells out, as we expect high demand for tickets.  Best ticket availability is for performances March 5-10, 2019.

Ticket limits will apply. HAMILTON has a ticket limit of four (4) tickets per household address, billing address, or credit card number to allow as many people as possible to see the show. After all available tickets are sold, online purchases will be reviewed, and any purchases that violate the HAMILTON ticket limit, based on full household account information, will be canceled without notice.

Gift Certificates. Cincinnati Arts Association Gift Certificates are redeemable for purchase at the Aronoff Center Ticket Office. Gift Certificates are not directly redeemable online, but you can receive a reimbursement after your purchase.  Please contact Ticketing Services following the on-sale at Ticketing@CincinnatiArts.org to receive a credit.

When will I get my tickets? HAMILTON tickets purchased online will be delivered by mail or by mobile delivery. Tickets will be mailed by December 14. If you choose mobile delivery for tickets purchased online, you will receive those via email on December 14. HAMILTON tickets purchased directly at the Ticket Office will be available immediately at time of purchase.

Ticket Security. Each ticket has a one-of-a-kind barcode. Never share photos of the barcode on your tickets—especially on social media! If you post a picture of your ticket that shows the barcode, someone could steal your barcode and use it to get in to the theater. Only the first set of tickets that gets scanned will be allowed through the doors.

Tips for sharing your excitement:

  • ●  Cover the barcode with your finger when you take a picture.
  • ●  Black out the barcode on the picture. (Do not black it out on the tickets as you won’t be able to use them!)
  • ●  Take a close-up shot of the tickets that shows only the name of the show and the theater.


Runtime: HAMILTON runs 2 hours and 55 minutes (including intermission).

Age Recommendation: HAMILTON is appropriate for children ages 10 and up, however everyone needs a ticket. Please note the performance runs 2 hours and 55 minutes and contains some strong language and non-graphic adult situations. Strobe lights, fog, haze, gunshots, and cannon booms are used in this production.

American Sign Language (ASL) Interpretation and Audio Description: Audio Description services will be provided at the 2pm performance on Saturday, February 23. Audio Description is available in all locations of the theater. Please plan to arrive early to secure your assisted listening device from the Guest Services desk in the lobby. ASL interpretation services will be provided at the 1pm performance on Sunday, February 24.  A limited number of seats are available in the ASL area, please contact us at: ACAssist@CincinnatiArts.org.

Accessible Seating: Accessible seat locations for patrons with mobility impairments are available at the Aronoff Center, and all levels of the theater are accessible via elevators in the lobby. However, many seating areas within the theater have stairs.  For information on accessibility at the Aronoff Center, please click here.

HAMILTON Performance Dates and Times:
Tuesday, February 19, 7:30pm
Wednesday, February 20, 7:30pm
Thursday, February 21, 7:30pm
Friday, February 22, 8pm
Saturday, February 23, 2pm & 8pm
Sunday, February 24, 1:00pm & 7pm
Tuesday, February 26, 7:30pm
Wednesday, February 27, 7:30pm
Thursday, February 28, 7:30pm
Friday, March 1, 8pm
Saturday, March 2, 2:00pm & 8pm
Sunday, March 3, 1:00pm & 7pm
Tuesday, March 5, 7:30pm
Wednesday, March 6, 7:30pm
Thursday, March 7, 7:30pm
Friday, March 8, 8pm
Saturday, March 9, 2:00pm & 8pm
Sunday, March 10, 1:00pm & 7pm



TICKETING QUESTIONS



  • How much do tickets cost?
  • At on sale, ticket prices will be $65, $98, $125, $155, $195 and $279 with a select number of premium seats available for $449. Prices are not inclusive of service fees and are subject to change.
  • How is it possible that there are tickets on secondary ticket sites and that they are so outrageously priced?
  • If you see ticket prices exceeding the $449 level at the on sale, they are most likely coming from a unauthorized reseller source and may not be a valid ticket. Most HAMILTON tickets in Cincinnati will not exceed $279 (plus applicable fees) at the on sale, with a select number of $449 premium seats available for each performance.

    CincinnatiArts.org is the only official online ticket source for single tickets for HAMILTON. We make every effort to sell directly to consumers so that our guests receive the best seats at the best price and the best customer service. We are dedicated to keeping tickets out of the hands of resellers by investing in technology that thwarts ticketing bots, by employing legal measures to take down misleading websites that attempt to look official, by identifying and cancelling orders placed by unauthorized resellers, and our ongoing efforts to educate the public to the dangers of purchasing from brokers and the secondary ticket market.

    Tickets for HAMILTON or any other Broadway in Cincinnati event purchased on a secondary site cannot be guaranteed. All tickets found to be sold above face value will be invalidated.
  • What if I can’t attend my purchased performance?
  • Since all sales are final, we are unable to offer refunds. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.
  • What if I can’t find my tickets or they get lost in the mail?
  • Tickets that have not been received, for any reason, including lost or stolen, will be held at Will Call under the original account-holder name, and may be picked up with a valid photo ID beginning two hours prior to curtain time on the performance date ONLY. No name changes. No exceptions.
  • Where can I learn more about Hamilton?
  • HamiltonMusical.com | @HAMILTONMusical on Facebook · Instagram · Twitter


Darn, I didn’t get tickets:  If you didn’t get tickets, there is still hope! Additional seats will be made available for sale closer to the engagement. Please check CincinnatiArts.org regularly for availability.  Sign up for the Broadway in Cincinnati eCLUB for the latest updates.

Lottery: There will be a daily drawing for HAMILTON tickets. Details will be announced closer to the engagement. Sign up for the Broadway in Cincinnati eCLUB for the latest updates.  These tickets will be sold thru the HAMILTON App, and you can download the app now on the App Store or Google Play. More info here: https://hamiltonmusical.com/app/.

Group Tickets: Group tickets will not be available for HAMILTON.

Charitable Donations:  Unfortunately, we are unable to accommodate ticket donation requests for HAMILTON.

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