Broadway Across America


eCLUB is a free electronic mailing list that gets you access to advance offers for select local Broadway shows BEFORE they go on sale to the public. You may also receive priority offers and discounts to other live entertainment events in your area, plus monthly eNewsletters and special offers from Broadway in New York City. Join our eCLUB HERE.

Please call our National eCLUB Service Line at 866.880.9572 (Mon –Fri, 10am–5pm ET), or email us at

Sign in to your account HERE

All sales are final and refunds cannot be given.

Get the information you want. Please tap HERE and update your information according to your needs.

Buying Tickets

Protect your tickets by purchasing only through authorized ticketing outlets.

  • Broadway In Cincinnati website and our eCLUB
  • In Person at the Box Office
  • Via our Group Sales Team

Show on sales vary by show. Get updates by joining our eCLUB and receive upcoming show information. Sign up HERE.

Ticketing Questions

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.

In the unlikely event that a performance is cancelled, Broadway In Cincinnati and/or Cincinnati Arts will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.

Lucky Seat

Fans who are feeling lucky can enter our digital drawing for the chance to buy event tickets at special prices. More information about Lucky Seat and a list of current drawings may be found HERE.

Please reach out to Lucky Seat directly by emailing

Gift Certificates

Want to share Broadway with a loved one, visit our Gift Certificates page to purchase a Gift Certificate for Broadway in Cincinnati shows at the Aronoff Center.

To redeem over the phone please call the Gift Certificate Hotline at 513.621.2787 (Mon –Fri, 10am –5pm ET). Please note not valid for online sales.

Nope! Any gift certificates purchased through the Cincinnati Arts Association are valid indefinitely.

More Help

We advise all customers to contact their original point of sale. If you bought your tickets through the Broadway In Cincinnati eCLUB, you may call our national hotline at 866.880.9572 (Mon –Fri, 9am–5pm ET) or email us at

Please send your donation requests via this online form HERE.

I Still Need Help.

Email Us


(Mon–Fri, 10 am – 5 pm ET)

eCLUB Members

(Mon–Fri, 10 am – 5 pm ET)

Group Sales Clients

(Mon –Fri, 9am –5pm ET)